Resort Hospitality
It's not all about rides and attractions. Over recent years we have expanded our accommodation options rapidly across all our resorts. This is your chance to join our growing hospitality team.Guest Experience Host (Christmas Temp)
Rother Valley
Resort Hospitality
Guest Experience Host (Christmas Temp)
As a Guest Experience Host (Christmas Temp), you'll be at the heart of delivering unforgettable experiences across our thrilling resort. This is a dynamic, multiskilled role where you could find yourself welcoming guests at admissions, assisting in our cafes along Lilliput Lane, helping our guests choose the perfect memento in our shops or welcoming and checking in our overnight guests at our Voyagers Village reception — all in one exciting work environment!
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Hotel Receptionist
Warrington
Resort Hospitality
Hotel Receptionist
Gulliver's World Resort is looking to strengthen the team by adding a hotel receptionist.
You will assist the manager in running the department, ensuring a seamless process and fantastic experience for all guests. The role is a full time position, 40-45 hours per week with a mixture of early and late shifts, while weekend work is essential.
MAIN TASKS AND RESPONSIBILITIES
- To undertake front of house duties, including meeting, greeting and attending to the needs of guests, to ensure a superb customer service experience.
- To build a good rapport with all guests and resolve any complaints/issues quickly to maintain high quality customer service.
- To deal with guest requests to ensure a comfortable and pleasant stay.
- To assist in dealing with customer complaints in an effective and courteous manner, providing or seeking solutions as quickly as possible.
- To be responsible for accurate and efficient accounts and guest billing processes.
- To assist in keeping the hotel reception area clean and tidy at all times.
- To report any maintenance, breakage or cleanliness problems to the relevant manager.
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Resort Housekeeper
Warrington
Resort Hospitality
Resort Housekeeper
As part of the Resort Housekeeper team, you'll help to maintain the best quality standards across all of our accommodation offerings.
Constantly on the move, you'll be comfortable working to deadlines, have a keen eye for detail and take pride in your excellent standards of cleanliness.
Preparing Princess Suites, Dinosaur Dens and Pirate Cabins, you'll play a big part in creating a magical environment for our young adventurers, memorable experiences for families, and a home from home for our business guests.
Making beds, yes. Making dreams, also.
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